Learning how to share observations in a way that improves performance comes from understanding the difference between feedback and criticism. Feedback is forward looking – it helps us do better next time. Criticism… well, not so much.
Call them customers, clients, patients, whatever. They are talking. Are you listening?
Is your talent strategy up to date? The Manpower Research Center contains fresh thinking from the best minds in the business.
Twitter posters are generous people. Shocked? Perhaps you thought the twitterverse was filled with self-important messages about what to eat for lunch or how expensive the wine was at dinner last night. There is some of that – but there is an unbelievable number of Twitterers who share knowledge and attempt to bring value with each tweet.
This is a $7 billion industry in Canada. It’s fast paced, challenging, and I’ve been loving it for years. Could this be your next career move? Here are some things to consider…
Many employers are finally beginning to hire again. If you are among these, make sure your team is ready to onboard new employees with a full health and safety orientation. This is your first opportunity to demonstrate that you care about the well being of your workers.
Read how random Facebook experiences can draw new clients into a previously unknown retail outlet. Then tell me if you still think corporate social media is a waste of resources.
Warren Bennis popularized the idea that leadership and management are two distinct functions. I love Mr. Bennis, but I beg to disagree.
The Facebook Blog site is a great place to get the latest information and hot tips on new features. After all, Facebook is so much more than just a place to let your friends know what you’re doing.
Are you toying with the idea of blogging? You’re drawn to it but not sure where to start? Here are 5 tips that will get you started in less than a day.
You can’t hide anything from social media – that’s the whole point of web 2.0. It’s interactive and [gasp] brand management is no longer under the sole control of the corporation. If you doubt this at all look up your own company using the tips in this post.