Category Archives: Accountability

Clearly identifying and measuring desired outcomes.

Problem Resolution Starts with Curiosity

You can’t truly solve a problem until you appreciate all the opportunities it contains. Continue reading

Posted in Accountability, Getting Results, High Octane Performance, Inspiration, Leadership, Personal Brand, Self Management | Tagged , , | 2 Comments

Boost Your Career Through EQ

Spend a few minutes to examine your emotional quotient. It could start you on a personal development path that will benefit your career – and your personal relationships, as well. Continue reading

Posted in Accountability, Leadership, Personal Brand, World of Work | Tagged , , , | Leave a comment

Organizational Adulthood

Ever watch a 12 year old walk through a department store, pointing out each and every flaw in design or pricing?  Adolescents are particularly adept at finding and announcing fault. With any luck, and several years’ frontal lobe development, they learn the value … Continue reading

Posted in Accountability, Communications, Getting Results, Leadership, Self Management, World of Work | Tagged , , | 2 Comments

Change – From the Inside Out

I’m not talking about organizational design or cascading new processes throughout a company. This is about the kind of change that skips over skills and abilities and digs right down to the values level — to who you are as a person and how you show up. I’m talking about serious reexamine-who-you-want-to-be kinds of changes. Continue reading

Posted in Accountability, Self Management | Tagged , , , , , | Leave a comment

Customer Centric versus Customer Driven

Which business model sounds better: customer centric or customer driven? They sound similar but one can lead to greatness; the other, failure. Continue reading

Posted in Accountability, Customer Relationship Management, High Octane Performance | Tagged , , , | 1 Comment

Graceful Endings

The way you leave a job or a client engagement can be more important than the way you entered. Parting words and actions overtake history and become the lasting legacy. Since all relationships end at some point it’s worthwhile to find ways to provide constructive criticism without damaging your own reputation or risking litigation. Continue reading

Posted in Accountability, Career, Self Management, World of Work | Tagged , , , | Leave a comment

Anonymous Online Comments – Not So Anonymous Anymore

If your comment is cited in a defamation case, the online host could be forced to reveal your identity. Sock puppet operators, beware. Read on for some cyber tips to keep you out of court (and an explanation of the sock puppet comment – in case you are unfamiliar with this type of online persona). Continue reading

Posted in Accountability, Networking, Personal Brand, Social Media | Tagged , , , , , , , | 2 Comments

The Tyranny of the Possible

Having clear objectives is a protection against the maelstrom of ideas that fly about in the creative brain. Goals give us discipline. They put backbone in our time management decisions. Continue reading

Posted in Accountability, High Octane Performance, Productivity, Self Management | Tagged , , , , , , | 1 Comment

The art of creative postponement

Creative postponement. Such a soft and fluffy euphemism for the evil word procrastination. I can think of many addictions that are less harmful than this one. And yes, procrastination can be an addiction. Continue reading

Posted in Accountability, Self Management | Tagged , , | 1 Comment

Discipline: The One Quality You Can’t Succeed Without

Instant gratification.  Play before you pay.  Wanting everything and wanting it now. These are the anthems of North Americans in the twenty-first century.  It has led to a generation of impatient workers and a per capita debt load never before seen.  I … Continue reading

Posted in Accountability, High Octane Performance | 3 Comments

Simple strategic planning

Outstanding leaders have the ability to turn complex problems into executable plans that deliver on the most important elements. Is there a way to parlay this concept into the overall strategy for a business? Continue reading

Posted in Accountability, High Octane Performance, Productivity | Tagged , , , , , , , | 1 Comment