ABOUT THE BLOGGER:
You're reading the original work of Susan Wright-Boucher, a Canadian staffing industry professional. Susan writes and speaks on improving corporate performance, employer branding, employment trends, and social media.-
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Leading With Passion by Susan Wright-Boucher is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
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Category Archives: Communications
Are You A Pain In The Butt?
Turns out, there may be a legitimate reason. Maybe you’re just creative. Here’s an excerpt from The Seven Elements of a Creative Personality: Both the marketing students and the artists were equally prickly when it came to interpersonal relationships. They … Continue reading
Body Language: The Inside Story
Everyone knows that body language impacts the way we’re experienced by others. In this TED talk, Amy Cuddy demonstrates how our posture and gestures can actually change the way we feel. My favourite line: Don’t fake it ’til you make … Continue reading
Posted in Communications, Inspiration, Leadership, Self Management
Tagged Body language, Confidence, Dr. Amy Cuddy, Personal development
2 Comments
Social Networks: Locally Random – Collectively Predictable
What makes a post go viral? Are there major influencers out there in cyberland? Can anyone predict the next hot topic? I read an article this morning that provided surprising perspective. Read it here. <geekalert> This post may only appeal … Continue reading
Are Online Relationships Real?
Not everyone appreciates the value of texting or online chat. Some would not even classify these communications as legitimate conversations. It begs the question: Are online relationships real? Continue reading
Organizational Adulthood
Ever watch a 12 year old walk through a department store, pointing out each and every flaw in design or pricing? Adolescents are particularly adept at finding and announcing fault. With any luck, and several years’ frontal lobe development, they learn the value … Continue reading
Why Bother With Blogs?
I liken the blogging process to a distillery. Thoughts are gathered, simmered, and reduced until only the concentrated essence of each thought remains. What you’re left with is intensified content with all of the fluff removed. As such, they offer some of the best learning opportunities you’ll find online. Continue reading
Posted in Communications, Inspiration, Self Management, Social Media
Tagged blog, corporate blogs, creative writing, Lead Change Group, learning, Seth Godin, Winston Churchill, Writer
6 Comments
Happy Birthday to my Blog: 3 Years Old Today
I believe blogs follow a life pattern similar to the people who create them. Sadly, most blogs die before reaching maturity. Those that live on past adolescence to reach adulthood really come into their own. And just as with people, … Continue reading
Posted in Communications, Inspiration, Leadership, Self Management
Tagged blog, blogging, Online Communities, Social Media, Social network, Writing
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21st Century Connectedness
Connections. How many we have and how far afield our network extends has become both a topic of conversation and a badge of honour. The concept of networking isn’t new – what’s changed is how we do it, the volume … Continue reading
Posted in Communications, Leadership, Networking, Social Media
Tagged learning, LinkedIn, Networking, Social evolution, Social skills
2 Comments
Fierce And Vulnerable At The Same Time: Killer Leadership Combo
Engaging in a fierce conversation is an act of kindness. We call it fierce because it requires courage to step beyond the barriers disguised as harmless clichés and enter into true dialogue that builds understanding. It means talking about stuff that matters. And it means admitting the part we played in creating the problem or in allowing it to continue. Continue reading
Why Social Media Works
Social media powers two-way conversations across time zones and over borders. Read more for the motivating factors that keep this a growing force. Continue reading
Posted in Communications, Networking, Social Media
Tagged Babblefish, Google Translate, Social Media, social networking, Social philosophy
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Online Customer Relationship Management In Action
If you think online customer relationship management is for the future, hang on! That rushing sound is your competition speeding past. Here are two examples of simple online acts that solidified client loyalty and created ongoing positive conversations. You can’t buy this kind of good press. Continue reading
Posted in Communications, Employer Branding, Marketing, Networking, Social Media
Tagged Mitchell Airport, MKE, Netflix, Norton, Online Communities, Online CRM, Online customer relationship management, Pop-up ad, Recombobulation area, Symantec, Twitter, Vancouver Airport, Vancouver International Airport, WestJet, YVR
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