Category Management

The Problem With Exit Interviews

Exit interviews: strategic move or too little, too late? Turns out, the answer is “it depends.” The biggest argument in favour of exit interviews is that the information provided will be used to improve the work environment. I’ve yet to see a direct correlation between exit data and change initiatives. My cynicism is based on […]


3 Things Business Can Learn From Opera

Not many people know that I studied opera. A supremely proud coloratura soprano (E flat above high C? — no problem),  I envisioned a future as the next Lily Pons. That was Monday through Thursday. On the weekends I dreamed that I would be discovered by Seals & Crofts as the perfect backup singer to their smoky lyrics. […]

Timeless Gems from Peter Drucker

I’m hosting a leadership conference for a small group of very special people this week. This seems a great time to bring out some timeless gems from Peter Drucker. “Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.” “No institution can possibly survive if it needs geniuses […]

Fierce And Vulnerable At The Same Time: Killer Leadership Combo

Engaging in a fierce conversation is an act of kindness. We call it fierce because it requires courage to step beyond the barriers disguised as harmless clichés and enter into true dialogue that builds understanding. It means talking about stuff that matters. And it means admitting the part we played in creating the problem or in allowing it to continue.

A Simple Gesture to Boost Morale

Harvard Business Review is known for publishing the latest thinking in corporate and management strategy.  Here is one idea that is basic and simple yet carries the promise of impact. See Rosabeth Moss Kanter’s idea here.

Seth Godin on Leader vs Manager

Managers work to get their employees to do what they did yesterday, but a little faster and a little cheaper. Leaders, on the other hand, know where they’d like to go, but understand that they can’t get there without their tribe, without giving those they lead the tools to make something happen. There’s a little more […]

Job Burnout: Exposing The Real Culprit

Job burnout is real but the causes are often misdiagnosed. This post busts the myth surrounding the most commonly cited culprit.

Healthy Hiring: Using Reference Checks

Reference checks can tell you things about candidates that you could never glean from the interviewing process. In case that’s not enough, here are 2 additional benefits.


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