Whenever I use the word ‘fierce’ in the context of leadership I get raised eyebrows and looks of shock. In coaching parlance, the definition of fierce is: intense or ardent discussion. It has nothing to do with meanness or anger or doing damage. Engaging in a fierce conversation is an act of kindness. We call it fierce because it requires courage to step beyond the barriers disguised as harmless clichés and enter into true dialogue that builds understanding. It means talking about stuff that matters.
Naming the elephant in the room is where coaching and great leadership begin.
Where does vulnerability enter the picture? When we name the problem we have to be ready to discover the role we’ve played in creating it or in allowing it to continue. It may feel good and right to point out where we were wronged or let down but this is actually destructive behaviour if the conversation ends there. In my experience, bringing a sense of curiosity into play at this point helps team members gain perspective and think creatively about solutions. This includes coaching the team toward verbalizing what they could have done differently to prevent the problem in the first place. In the absence of strong leadership, a group can easily confuse free speech (tearing down) with effective problem solving (building up).
Anyone can point out what’s gone wrong or needs to be corrected. Great leaders don’t stop there; they pull their followers along the path to accountability and solution. That’s high octane performance.
Everyone knows recruiters don’t walk, they run through their daily schedule. Matching the right people to the right jobs is a big task, and one they take seriously. So how do you fit in time for professional development? I suggest doing it in snippets. Reading professional blogs can be a great way to do this.
Would you walk into your doctor’s office to announce your diagnosis and dictate a prescription? Not likely. Even if you suspect what the problem is, you still want input from your physician. What’s the latest treatment? Are there alternatives? Is there any new information that you should be made aware of?
Would you consider installing a video camera to catch humourous responses to unexpected questions? What about a team coffee break dedicated to sharing your most embarrassing moments? Teams that laugh together are better able to power through difficulties and get the big job done.
Harvard Business Review is known for publishing the latest thinking in corporate and management strategy. Here is one idea that is basic and simple yet carries the promise of impact.
