What do recruiters and air traffic controllers have in common? They both work under continuous high pressure while tracking and influencing multiple targets and are expected to know exactly what to do — calmly and precisely — should the unexpected happen.
OK, I know what you’re thinking. Air traffic controllers are keeping people alive, not finding candidates to fill open positions. I’ll give you that. But air traffic controllers get to unwind when they’re not working. They can’t track and land planes during their off hours.
Recruiters, on the other hand, are never truly off duty. They’re phoning potential candidates while dinner’s simmering. They’re doing online candidate research during CSI reruns. Or they’re checking email to see if their favourite client has sent an update.
Another key difference is the competitive environment. There are few industries more competitive than staffing. Professional recruiters are often in a race against time to find the best talent, first.
Recruiters defy the old management adage that says you can have quality, speed, or low cost, but you can’t have all three at the same time. Well, recruiters often do deliver in all three areas. Simultaneously. With a (hysterical) smile on their face.
The next time you work with a recruiter, please bear in mind the pace they keep. If you have a telephone meeting booked to share feedback, please do what you can to keep it. If you have a face-to-face meeting booked, please let your recruiter know if something may get in the way of starting on time.
Good recruiters are worth their weight in gold.